Payment and Refund Policy
At ITIGOU, we accept all major credit cards, including Visa, Mastercard, and PayPal. Full payment must be completed before your order can be processed and shipped.
Once your order is placed, we conduct a standard authorization check on your payment method to confirm sufficient funds. Your card will be charged once authorization is approved. The payment received serves as a deposit for the total value of your purchase. When your order is dispatched and you receive a confirmation email, the amount paid will be considered full payment for the items listed in your order confirmation.
Because our products are hand-crafted and often personalized according to your requests, production will begin only after payment has been successfully confirmed.
To make a payment, simply click the “Proceed To Checkout” or “PayPal Checkout” buttons on our website. You will be securely redirected to the payment gateway, where you can complete your purchase using your credit card or PayPal account. All transactions are processed by PayPal, and your credit card statement will display “PayPal” as the merchant for this transaction.
Refunds are always issued to the original payment method used during checkout, whether via PayPal or credit/debit card.
ITIGOU does not process or store your credit card details on our servers, and your payment information is never shared with third parties. All transactions are handled through secure, encrypted payment gateways to ensure the safety of your personal and financial data.
If you have any questions regarding payments or need assistance with refunds or exchanges, please contact our support team and include your order number for faster assistance.
Company: ITIGOU
Address: 1050 SE 15th St, Fort Lauderdale, FL 33316, United States
Website: itigou.com
Email: support@itigou.com